This past March, almost every company released a COVID-19 statement. We don’t want to fill your inbox or screen with more noise. Still, COVID-19 affects West Michigan residents, and everyone must change and adapt.
Our highest priority has always been protecting our clients. That may sound like a cliché, but it comes from the heart. Our clients have supported us and placed their trust in us. We intend to continue offering support in return.
Our thoughts are with everyone affected by COVID-19. We are taking significant precautions during this time. As an essential business, we continue to operate when appropriate. To serve our customers and respect the orders in place, we’ve made several important changes:
-
Virtual Quoting. We’ve moved to a fully virtual quoting process. Our employees will not be entering homes or businesses. We can complete quotes while following the “Stay at Home” order and social distancing guidelines.
-
Temporary Repairs. We know this shutdown brings financial challenges. To help, we are offering free temporary repairs for anyone who needs to keep their home dry but isn’t ready to invest in a new roof.
-
Price Holds. We have worked with our distributors and suppliers to hold pricing through the end of 2020. This reduces the financial burden for customers who want to delay projects until later this year.
-
CDC Guidelines. We follow all CDC recommendations. Our employees receive regular training and take the required precautions.
-
Free Virtual Consultation. We are offering free virtual consultations for those handling their own repairs.
This spring, we also contacted our local congressperson to verify that we should remain operational. Their response stated:
“According to Governor Whitmer’s new order, essential workers include plumbers, electricians, exterminators, and other service providers who maintain the safety, sanitation, and operation of residences. Because your services are needed to maintain the safety and operation of residences, your company should be considered essential.”
Please feel free to reach out to us for any roofing needs, especially emergencies. Let’s work together to help our community—and the world—through the challenges of COVID-19.
